Terms of Service
The Terms of Service apply to all contractual agreements entered into between the Company and the Client, unless expressly excluded in writing by the Company. Clients that pay their deposit or the total cost of their party are expressly agreeing to the Rental Agreement terms.
The "Company” is Sweet Southern Slumbers, LLC.
The "Client” is the person who books the Equipment or utilizes Company services.
The "Equipment” means the teepees and furnishings provided by the Company for the use of the Client.
RESERVATION POLICIES. All bookings require a 50% non-refundable reservation deposit at time of booking, with the remaining balance to be paid in full no later than 5 days prior to the sleepover date. If event is less than 5 days away, full payment is required. Full payment must be received before services are rendered. If the remaining balance is not received on time, event rental will be cancelled and result in a loss of deposit.
CANCELLATION POLICIES. A (7) day notice must be given for all cancellations/changes. Failure to do so will result in a loss of deposit. If cancelled, event must be rescheduled within 30 days from original reservation date. LIMITED TO ONE CANCELLATION ONLY.
METHOD OF CANCELLATION. ALL cancellations MUST be received by email (firstname.lastname@example.org). The Company does NOT acknowledge cancellations by phone, fax or postal mail. Please be sure to include Client name, Client number and event date in your cancellation request.
OWNERSHIP. All rental items are the property of the Company. The Company will retain ownership of all items rented hereunder at all times.
CONDITION OF RENTAL ITEMS. The Client agrees that all items rented will be returned to the Company in the same condition as they were in when initially received. If any rental item is damaged or requires cleaning or replacement, the Client hereby agrees that it will be responsible for the cost of repair of any damages, cleaning or full replacement cost of the item, and the Client further authorizes the Company to charge and recover such damage repair and cleaning costs, or replacement cost, from Client’s credit card on file with Company.
SERVICE AREAS AND TRAVEL FEE.
Southern Slumbers will deliver within 30 miles of zip code 30310. Anything outside of 30 miles will have an additional travel fee. Please contact us for details. We reserve the right to decline due to distance.
DELIVERY, SET-UP AND PICK-UP POLICIES. An individual at least eighteen (18) years old must be present at the Client's location for the Company to deliver, set-up or pick-up any items rented to the Client. Neither the Company nor any of its representatives shall have any responsibility or liability for clearing any space (including, but not limited to moving any furniture) associated with the delivery, set-up or pick-up of any rented items. Neither the Company nor any of its representatives will have any responsibility or liability to Client or any other persons to clean any space or otherwise remove or dispose of any trash or other remnants of any nature associated with any events or party held by the Client, other than the pick-up and removal of rental items rented to the Client by the Company. The Client is responsible for the following:
Ensure that the party area has sufficient space to set up the Equipment.
Provide a driveway or area for unloading the Equipment from delivery vehicle.
Clear the party area of all furniture and ensure that the floors are clean, in advance of the Equipment arrival.
Indicate the location of assembly or dismantling of Equipment. The Company will take every care but, shall not be liable for any damages to the site.
Inspect the Equipment and notify the Company immediately if there are any issues with any items, including missing or damaged items, so that the Company may correct the issues.
Supervise any children using the Equipment during the party event.
Ensuring the party room is pet and smoke-free during the party event.
If at any time during the party event the Client considers the equipment to be faulty, it is the Client responsibility to contact the Company by telephone to report the problem. The Company reserves the right to repair or replace the faulty Equipment as soon as is reasonably possible during the party event.
The Company will not be liable for any injuries, loss, damage or expenditure incurred by the Client due to faulty equipment for any reason whatsoever.
RIGHT OF COMPANY TO REFUSE SERVICE. The Company reserves the right to refuse service to the Client if, for any reason determined by Company in its sole discretion, any Company Party feels threatened, insecure or otherwise feels circumstances exist which make it uncomfortable for any Company Party to deliver or set-up any rental items in the Client’s home or otherwise at the location requested for set-up. Company shall in such event (if no services have been rendered) refund in full any prepaid amount paid by the Client to the Company.
ASSUMPTION OF RISK; WAIVER OF LIABILITY; INDEMNIFICATION. By accepting and using the rental items, Client, for itself and all other persons that may use the rental items (including, but not limited to any of Client’s children or other children that use any of such rental items, such as the friends of Client’s children), specifically acknowledges that each such item is being rented and used at the own risk of Client and such other persons. Accordingly, Client, for itself and on behalf of all such other persons, to the maximum extent permitted under applicable law, hereby releases the Company and its owners, officers, employees, contractors and representatives (collectively, “Company Parties”) from any claims, damages, risks, losses, costs, expenses, injuries or death that may result from any use of any rented items, whether Client, the children of Client (and/or the friends of Client’s children that use any of the rented items), including but not limited to any damages to property and/or Client’s place of residence, which in any way is associated with or caused by any rental items rented by Client. Without limiting the generality of the foregoing, Client acknowledges and agrees that none of the Company Parties will be liable, obligated or responsible for accidents, injuries or property damage directly or indirectly caused or incurred by the use (or misuse) of any person of any rental items rented by the Company. Client agrees to indemnify, defend and hold harmless each of the Company Parties for, from and against any and all claims (including but not limited to claims of third parties), demands, suits, actions, causes of action, liabilities, damages, losses, costs and expenses (including, but not limited to, court costs and reasonable attorneys’ fees) which are made or asserted against, or which are incurred by, any Company Party and which arises, directly or indirectly, out of this Agreement or any use by Client or any other person (including, but not limited to any children of Client or any friends of Client’s children) that makes use of any rental items or which otherwise results from any act, omission, injury, accident, death or damage to property that arises from any use or rental of any items rented to Client by the Company (whether or not as a result of negligence and whether or not foreseeable).